Terms & Conditions
Last Updated: 14 July 2026
Welcome to AlMadina PerFumesPels. These Terms & Conditions govern your use of our website, WhatsApp ordering service, and any related communication with us. By browsing our website, contacting us through WhatsApp, phone, or social media, or placing an order, you agree to these terms.
1. About Our Business
AlMadina PerFumesPels is a perfume retail business offering premium perfumes, oud, attars, and fragrance products. Orders may be placed through our website, WhatsApp, phone, or other direct communication channels. Delivery is offered across Pakistan, subject to availability and operational conditions.
2. Product Information
We aim to provide accurate product names, descriptions, and prices. However, product images, packaging, and availability may vary. Prices and promotional offers are subject to change without prior notice and may be withdrawn at any time.
3. Orders & Confirmations
All orders are subject to confirmation by AlMadina PerFumesPels. We reserve the right to accept, reject, or cancel any order at our discretion, especially if the requested product is unavailable, the order information is incomplete, or the transaction appears suspicious.
4. Payments & Pricing
Any payment terms and methods will be communicated by us at the time of order confirmation. Prices are listed in Pakistani Rupees unless otherwise stated. We are not responsible for any bank charges, gateway fees, or payment delays caused by third-party providers.
5. Delivery & Shipping
Delivery timelines depend on location, courier availability, and operational conditions. While we will do our best to deliver within the expected period, we do not guarantee exact delivery dates. Risk of loss or damage during delivery is governed by the agreed delivery method and applicable carrier terms.
6. Promotions & Advertising
Promotions, discounts, and campaign offers shown on this website or through advertising channels are subject to availability and may be limited to selected products, periods, or customers. Google Ads campaigns may direct customers to our website or WhatsApp ordering service, but all purchases remain subject to these terms.
7. Customer Communication
By contacting us through WhatsApp, phone, social media, or email, you consent to receive responses from our team regarding your order, inquiry, or promotional offer. We may also use your contact information to respond to your request and provide service updates.
8. Intellectual Property
All content on this website, including text, product descriptions, logos, images, graphics, and branding, is owned by or licensed to AlMadina PerFumesPels and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
AlMadina PerFumesPels shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website, WhatsApp service, or purchase of products, including delays, lost orders, or third-party service issues, except where prohibited by law.
10. Governing Law
These terms are governed by the laws of Pakistan. Any dispute related to this website or our services shall be subject to the jurisdiction of the courts of Pakistan.
11. Contact Us
If you have questions about these terms, please contact us at:
- Phone: 0314-2553851
- Phone: 0326-635995
- WhatsApp: +92 314 2553851